For parents
Drop-off, safety, reports and the questions we get asked most.
Keeping children safe
- Every tutor has an enhanced DBS check
- Every room has a glass panel in the door
- Children sign in and out at reception
- Under-12s leave only with an adult you’ve named
- Phones go in a box at the start of each lesson
Our safeguarding policy is on request at reception, or by email.
What you hear from us
Every week
Homework comes home in a blue folder, marked, with a line from the tutor.
Every half term
A one-page report by email: what was covered, what’s secure, what’s next.
Every term
A mock paper for GCSE and A-level, and a 15-minute parents’ meeting if you’d like one.
Our son went from a 4 in his Year 10 mock to a 7 in the summer. Chiara made him do the questions he kept skipping.
Nicola D. After the assessment, Gillian told us our daughter didn’t need a full year of 11+ lessons, just help with timing. She was right, and it saved us two terms of fees.
Harpreet S. The half-term reports are short and specific. I know what he’s working on without having to ask him.
Joanne P. I’d stopped putting my hand up in maths at school. In a group of four you can’t hide, but nobody minds when you get it wrong.
Josh K.
Are your tutors DBS-checked?
Yes. Every tutor has an enhanced DBS check with the children’s barred list, kept up to date on the DBS update service. They also do safeguarding training every September.
How big are the groups?
Six at most, and four for A-level. Groups are set by school year, tier and exam board, so nobody is held back or left behind.
Which exam boards do you teach?
AQA, Edexcel and OCR for maths and science, and AQA, Edexcel and Eduqas for English. Tell us the board at the assessment and we teach to it.
What if my child misses a lesson?
Let us know by noon and we’ll offer a catch-up place in another group the same half term. Missed group lessons aren’t refunded.
How do we pay?
One invoice at the start of each term, by bank transfer or card. A second child in the family gets 10% off.
Can we stop partway through a term?
Yes, with half a term’s notice by email. We refund any full weeks left after the notice period.
Can you help a child with dyslexia or ADHD?
Several of our tutors have taught children with dyslexia, dyscalculia and ADHD. Tell us at the assessment and we’ll suggest a group or one-to-one lessons, whichever suits them.
Is there homework?
About 30 minutes a week, marked by the next lesson. 11+ groups have two short pieces a week.